Water Damage Restoration

Water and Fire Damage Restoration

Licensed Contractor

Family Owned Since 1974

Emergency Response Available

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Residential and Commercial Disaster Services

Whether your home or business has been hit by a fire, flood, storms, or the effects of broken plumbing, you can count on Pro Clean Cleaning & Restoration to clean things up and make the necessary repairs.


We hold a Class A Virginia state contractor’s license and are qualified to handle even the largest restoration jobs. Drawing on our 40+ years of experience, we're ready to work with your insurance company and take care of the related paperwork, as well!


Property disasters can be traumatic and confusing, but having an experienced professional helping you through the aftermath can help put it all behind you.


Call (757) 304-8882 now for a free estimate or to request an emergency response.

Read our FAQs to learn more about our process.

Disaster Recovery Technicians at Your Service

When it comes to cleanup and restoration work following a fire or water disaster, you can count on our trained and certified technicians. Our crew members have the experience, skills and equipment needed to do the job right.


We're a true, full-service restoration contractor equipped with emergency service vehicles, employing emergency service technicians, and on call 24 hours a day.


Trust us to secure your property to prevent further loss.


  • Emergency board-up and cover-up of all doors, windows, and other openings
  • Roof structure tarping
  • Immediate water extraction on floors
  • Emergency moisture and humidity control


Whether your property damage is due to fire, water, hail, wind, vandalism, or any other cause, we're here to restore it to living condition.

Guaranteed Response to Water Damage

Pro Clean offers guaranteed cleaning, restoration, and deodorization for all kinds of items damaged by floods, rain exposure, firefighting efforts, or broken pipes.


  • Furniture
  • Electronics
  • Clothing
  • And more


When necessary, we will professionally pack out the contents of your home or business and provide long-term storage of all the contents.


Our experts will carefully inspect the items and determine what is so damaged by smoke and heat that they cannot be restored. We will save the items for you, so they can be inventoried, declared as a loss, and submitted as part of your insurance claim.


We also use Xactimate, a computerized software program that itemizes losses room by room and helps us determine cleaning and repair needs and their total cost. Our findings allow us to estimate and complete your project within your insurance company's guidelines.

Fire Damage Restoration Tips and Services

Once the fire authorities have determined that your property is safe, we can begin our fire damage restoration work, including cleaning up the effects of heat, smoke, and water.


Before we arrive, there are several steps you can take.


  • Open all the windows to let in outside air and move air out
  • Move any animals out of the building
  • If the power is off, empty your freezer and fridge and leave the doors open to prevent odors
  • Being inventorying your home or business contents
  • Take pictures of the damage
  • Salvage any personal records, photos, jewelry, and other valuable possessions


There also are several things you should NOT do.


  • Do not wipe down the walls, furniture, floors, etc.
  • Do not sit on upholstered furniture
  • Do not move furniture
  • Do not eat anything contaminated by fire or smoke but throw them out instead
  • Do not run your air conditioner or furnace
  • Stay away from electrical devices and do not try to unplug them

Reviews


Let Us Handle Your Insurance Paperwork

Call Our State-Licensed Firm Today

(757) 304-8882

(757) 304-8882

Billy and his team were professional, reliable and honest. I highly recommend Pro Clean. They came out and cleaned my air handler when I suspected mold growth. Very knowledgeable staff. I appreciated their honest, "no-hard-sell" approach.

- Heather Cook

Learn More About Pro Clean Cleaning & Restoration

Located at 1333 Azalea Garden Rd #B, Norfolk, VA 23502. Pro Clean Cleaning & Restoration specializes in residential and commercial cleaning, including air ducts, rugs, carpets, upholstery, and disaster repair. A reliable firm with over 40 years of experience and a Class A Virginia state contractor license. Emergency responses are available. Call now for our services.

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